Got questions? We've got answers. Whether you're a first-time visitor or a longtime member of the Char's fam, we've put together everything you need to know about Charlotte's Kitchen—from our menu to catering, and everything in between!
Charlotte's Kitchen is open Monday through Saturday, 11:00 AM to 8:00 PM at all four Des Moines metro locations in Johnston, Indianola, Altoona, and Waukee. All locations are closed on Sundays.
Charlotte's Kitchen has three locations across the Des Moines metro area. You can find us in Johnston at 104 N Jefferson Way, Indianola at 104 N Jefferson Way, Altoona at 109 8th St SE, and Waukee at 1165 South East University Ave.
You can order Charlotte's Kitchen online with DoorDash at our Indianola and Altoona locations. Johnston does not offer online ordering at this time.
Not quite! Our Johnston, Waukee, and Indianola locations offer dine-in, but our Altoona location is drive-thru only with outdoor seating available.
Charlotte's Kitchen offers food truck bookings for weddings, office parties, neighborhood events, and more across the Des Moines metro. Head over to our food truck page and fill out the form to get the ball rolling!
Yes! Charlotte's Kitchen offers carry-out catering for indoor events, office lunches, private parties, and more in the Des Moines area. Visit our catering page to learn more and submit a request.
Every Charlotte's Kitchen sandwich can be ordered with either crispy or grilled chicken. Totally your call!
You bet! Any sandwich on our menu can be made into a wrap too. Just ask when you order!
Yes, any Charlotte's Kitchen sandwich can be made into a salad. Just ask when you order!
Absolutely! We offer a variety of side upgrades including cheese curds, brussels sprouts, coleslaw, loaded tots (available in half or full order), and mac and cheese. Check out our full menu for everything we're serving!
Yes! We offer milkshakes in chocolate, vanilla, strawberry, caramel, and root beer float, plus a monthly special flavor. Follow us on social media to find out what's on this month!
Unfortunately, we don't offer gluten-free options at this time.
Yes! Our kids' meal comes with 2-piece tenders, dipping sauce, your choice of fries or applesauce, and a kids' drink. The kids' meal is for everyone, no age verification required.
Follow us on social media to stay up to date on weekly specials and everything happening across our Des Moines metro locations!
Yes! Charlotte's Kitchen offers a loyalty program where you can earn in-store credit every time you visit. Sign up in store and ask your cashier to get you started. No app, no spam, just good rewards!
Yes! Charlotte's Kitchen loves giving back to the communities that have supported us from the start. Visit our donations page to learn more and submit a request.
Yes! Gift cards are available for purchase in store at any of our four Des Moines metro locations.
Yes, you can find our merch in-store at our Johnston location. Stop in and check it out!